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From:
Posted At: 1/8/2007 11:20 AM
Subject:
Repeated Login
Text:
This is what we found that works most of the time to fix this problem but when this does not work i have not found the solution yet.

Person cannot get to site or URL without getting a Request Access Screen
Normally you will get the Request Access Screen after 3 failed logon attempts or by canceling the log on screen
This behavior means that the user does not have permissions to this particular URL, and they will need to contact the site owner/administrator to get permissions to use this URL. Filling out the Request Access Screen should take care of this unless the email address filled in on the site is incorrect.

Person gets to the site or URL and then gets a Request Access Screen when trying to save or update data
Normally you will get the Request Access Screen after 3 failed logon attempts or by canceling the log on screen
This behavior means that the user does not have permissions to write data into this particular Library or list, and they will need to contact the site owner/administrator to get permissions to use this URL. Filling out the Request Access Screen should take care of this unless the email address filled in on the site is incorrect.

If the user can see some of the content on the site, then there might be other content on the SharePoint site which requires a log on and not the site itself
First test is to see if this behavior happens to other users of this site.
If so, then contact the site administrator to remove or adjust the site design to prevent this behavior if possible

If the user does not get the Request Access Screen, but gets the password pop up screen repeatedly and after 2 to 7 attempts to log in the user gains access to the data he needs.
This situation normally means the user has Guest access to a site which is using a special web template.
Guest access indicates the person only has permissions to access one or more lists or libraries but not the entire site. The lack of read permissions on the entire site combined with the special web template causes the repeated log on attempts as each part of the special web template tries to grant the user permissions to use it.
Solution is to grant the user at least read permissions at the site level or to not use the special web template.

If the user has been able to access the site in the past and now cannot, or is getting a single log on screen pop up and after filling it in, the user then has access to the site. This is typically caused by the IE browser's pass through security capability becoming confused, we recommend the following steps to resolve this error. After each of these steps, try accessing your SharePoint site again to see if the issue has been resolved.
Flush the IE cache and then close and restart all browsers
In your browser go to Tools, Internet Options, and click on the General tab
In the Temporary Internet files block, click Delete Files... button
Select Delete all offline content, and then click OK.
Then Click OK again and close and restart all browsers
Add the URL to your list of trusted sites
In your browser go to Tools, Internet Options, and click on the Security tab
Click on the Trusted Sites symbol and then click on the Sites... button
Type in your URL such as https://sps01.itg.ti.com
Click the Add button and then click OK and OK again
Then close and restart all browsers
When you are presented with the log on box, check the check box to "Remember your password"
Restart the computer
Modify your IE security settings as follows
In your IE browser, go to Tools, Internet Options, and click on the Security tab
With Local Intranet selected, click on Custom Level
Scroll to the bottom and make sure that "Automatic Logon only in Intranet Zone" is checked.
Then close and restart all browsers
Regards,
David
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Created at 1/8/2007 11:20 AM by
Last modified at 1/8/2007 11:20 AM by